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How do I return my order from outside of the UK?Updated a month ago

We hope you’re delighted with your order — but if it’s not quite right, returning it is simple and straightforward:

  • You have 40 days from the date of dispatch to return your item.

  • Items must be in their original condition and packaging.

  • Refunds are processed within 2 working days of your item arriving back with us.

  • Return postage costs are covered by the sender.


How to return your item

  1. Package your item securely.

  2. Address it to:

    The Wessex Mint, PO Box 9438, Poole BH15 9HR United Kingdom

  3. Choose a reliable postal or courier service — tracked shipping is recommended so you can follow your return’s journey.

  4. Keep your proof of postage and tracking number until your refund is confirmed.


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