How do I return my order from outside of the UK?Updated a month ago
We hope you’re delighted with your order — but if it’s not quite right, returning it is simple and straightforward:
You have 40 days from the date of dispatch to return your item.
Items must be in their original condition and packaging.
Refunds are processed within 2 working days of your item arriving back with us.
Return postage costs are covered by the sender.
How to return your item
Package your item securely.
Address it to:
The Wessex Mint, PO Box 9438, Poole BH15 9HR United Kingdom
Choose a reliable postal or courier service — tracked shipping is recommended so you can follow your return’s journey.
Keep your proof of postage and tracking number until your refund is confirmed.