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Returns & Exchanges

How do I return my order from the UK?

We want you to be completely happy with your order — but if you need to send something back, here’s how to make the process quick and easy:. You have 28 days from dispatch to return your item. Returns are free when you use our Royal Mail Tracked Retu

How do I return my order from outside of the UK?

We hope you’re delighted with your order — but if it’s not quite right, returning it is simple and straightforward:. You have 40 days from the date of dispatch to return your item. Items must be in their original condition and packaging. Refunds are

What is your Returns Policy?

1. Introduction. This Returns Policy applies to all purchases made directly from The Wessex Mint. By placing an order, you agree to the terms outlined below. This policy does not affect your statutory rights. 2. Eligibility for Returns. You may retur

How can I exchange my order?

We don’t currently offer direct exchanges, but it’s still easy to get the item you want. Simply return your original order for a refund, then place a new order for your chosen item. This way, you’ll receive exactly what you’re after, without delay. Y