Got a question? 💬 Chat with us now and we’ll get you sorted.

We’d love to hear from you — leave us a message and we’ll get back to you shortly 🙂

The Wessex Mint

How do The Wessex Mint subscriptions work?

How do I restart my subscription?

How do I cancel my subscription?

Subscriptions

How quickly will my order be dispatched after I place it?

What happens if my package hasn't arrived?

What if my order arrives damaged?

UK Transit Times & Costs

Europe Transit Times & Costs

USA & Canada Transit Times & Costs

Australia & New Zealand Transit Times & Costs

Hong Kong & China Transit Times & Costs

Rest of the World Transit Times & Costs

Will I have to pay customs fees to recieve my order?

Dispatch & Delivery Information

Can I change my order after placing it?

Can I amend an incorrect address?

Can I cancel my order once I've paid?

Amending An Order

How do I return my order from the UK?

How do I return my order from outside of the UK?

What is your Returns Policy?

How can I exchange my order?

Returns & Exchanges

Returns Policy

Silver Bar Buy-Back Scheme

Policies

Who is The Wessex Mint?

What is the Buy-Back Programme?

How does The Wessex Mint subscription work, and how do I get the best value?

Why choose The Wessex Mint?

Are The Wessex Mint bars real, and why should I collect them?

Can I sell my bars in the future, and what if I change my mind?

About The Wessex Mint

ID verification for precious metals orders

How will the ID check be sent to me?

Who is Ondato?

What does the verification involve?

Why is this necessary?

What happens after I complete the check?

ID Verification for Precious Metals

All articles

Categories

Subscriptions

Dispatch & Delivery Information

Amending An Order

Returns & Exchanges

Policies

About The Wessex Mint

ID Verification for Precious Metals