ID Verification for Precious Metals
ID verification for precious metals orders
For some precious-metal orders, we may need to complete a routine identity verification before dispatch. This is a standard protective measure used across the industry and forms part of routine anti-money laundering (AML) requirements for precious me
How will the ID check be sent to me?
If your order requires verification, you’ll receive an email from The Wessex Mint explaining the next step. The email will include a secure link to complete the check online with our trusted verification partner, Ondato, as part of our routine AML an
Who is Ondato?
Ondato is a specialist identity verification provider used widely across the financial services industry, including for anti-money laundering (AML) compliance. They handle the verification securely on our behalf and simply confirm to us whether the c
What does the verification involve?
The process is:. Fully online at this link. Quick (usually around one minute). Completed using yourself and a valid photo ID. You’ll be guided through each step clearly once you click the link in the email.
Why is this necessary?
Precious metals are subject to anti-money laundering (AML) regulations, which apply across the UK and the wider financial services industry. It’s a routine, industry-standard requirement. These checks help:. Meet routine AML requirements. Protect cus
What happens after I complete the check?
Once verification is confirmed and our routine AML and identity checks are complete:. Your order is released immediately. Dispatch follows as normal. You’ll receive tracking details once your order is on the way.