Returns Policy. 1. Introduction. This Returns Policy applies to all purchases made directly from The Wessex Mint. By placing an order, you agree to the terms outlined below. This policy does not affect your statutory rights. 2. Eligibility for Return

Returns Policy1. IntroductionThis Returns Policy applies to all purchases made directly from The Wessex Mint. By placing an order, you agree to the terms outlined below. This policy does not affect your statutory rights.2. Eligibility for ReturnsYou may return an item if:&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;It is in its original condition, unused, and in its original packaging.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;It is returned within the applicable returns period set out below.We reserve the right to refuse a return if the item is not in its original condition, is returned after the returns period, or does not comply with the terms of this policy. Items returned outside of the returns policy will not be sent back to you.In certain circumstances, we may offer store credit equal to the value of your return instead of a refund.3. Returns Period&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;UK Orders: Items must be returned within 28 days from the date of dispatch.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;International Orders: Items must be returned within 40 days from the date of dispatch.4. Return Costs&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;UK Returns: Free of charge when using our Royal Mail Tracked Returns service.&#xA0; &#xA0; &#x2022; &#xA0; &#xA0;International Returns: The sender is responsible for all return postage costs.5. RefundsRefunds will be processed to the original method of payment within two working days of receiving your returned item. You will receive a confirmation email once your refund has been processed.6. How to Return an ItemUK Customers:&#xA0; &#xA0; 1. &#xA0; &#xA0;Access our Royal Mail Tracked Returns portal [link].&#xA0; &#xA0; 2. &#xA0; &#xA0;Enter your order number, contact details, and reason for return.&#xA0; &#xA0; 3. &#xA0; &#xA0;Choose to print your label at home, arrange a free Royal Mail collection (no printer required), or drop your parcel at the Post Office.&#xA0; &#xA0; 4. &#xA0; &#xA0;Retain your tracking number until your refund has been confirmed.International Customers:&#xA0; &#xA0; 1. &#xA0; &#xA0;Package your item securely in its original packaging.&#xA0; &#xA0; 2. &#xA0; &#xA0;Address it to:The Wessex Mint, PO Box 9438, Poole, BH15 9HR, United Kingdom&#xA0; &#xA0; 3. &#xA0; &#xA0;Use a reliable postal or courier service. Tracked shipping is recommended.&#xA0; &#xA0; 4. &#xA0; &#xA0;Retain proof of postage and tracking details until your refund has been confirmed.7. ExclusionsPersonalised or bespoke items cannot be returned unless they are damaged or faulty upon arrival.8. Contact InformationIf you have any questions about this policy or need assistance with a return, please contact our Customer Experience Team at support@wessexmint.com or via our contact form.

Returns Policy

The Wessex Mint Buy-Back Scheme. 1. Eligibility:. 1.1. This buy-back scheme is only available to the original customer who purchased silver bars directly from Koin Limited under the brand “The Wessex Mint.” Proof of purchase may be required. 1.2. The

The Wessex Mint Buy-Back Scheme1. Eligibility:1.1. This buy-back scheme is only available to the original customer who purchased silver bars directly from Koin Limited under the brand &#x201C;The Wessex Mint.&#x201D; Proof of purchase may be required.1.2. The silver bars must be in their original, unopened packaging. We will not accept any silver bars that have been tampered with, opened, or removed from their original packaging.1.3. The total quantity of silver bars returned must match the original quantity purchased (e.g., a pack of 48 bars must contain 48 bars when returned). Partial returns will not be accepted.1.4. All bars must be in a sellable condition, free from damage, stains, or any form of tampering.2. Pricing:2.1. The buy-back price for the silver bars will be based on the spot price of silver as recorded at midday UK time on the day the items are received at our Distribution Centre.2.2. Koin Limited will not be responsible for any fluctuations in the silver spot price between the time of dispatch and receipt of the bars at our Distribution Centre.3. Submission and Inspection Process:3.1. Customers wishing to sell back their silver bars must contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without a valid RMA will not be accepted.3.2. Once an RMA has been issued, customers must ship the silver bars to our Distribution Centre at their own expense. We recommend using a tracked and insured shipping method, as Koin Limited will not be responsible for any items lost or damaged in transit.3.3. Upon receipt, the silver bars will be inspected by our team to ensure they meet the eligibility criteria outlined in Section 1. If any discrepancies are found, Koin Limited reserves the right to reject the return or adjust the buy-back amount accordingly.4. Payment:4.1. Once the silver bars have been inspected and accepted, payment will be processed within 7 business days.4.2. Payment will be made using the original payment method used for the purchase. The final buy-back price will be confirmed via email once the inspection process is complete.5. Rejected Returns:5.1. If the silver bars do not meet the eligibility criteria, Koin Limited will arrange the return of the items to the customer by contacting them directly.5.2. Customers will be informed of any issues found during the inspection.6. Changes to Terms:6.1. Koin Limited reserves the right to amend or terminate this buy-back scheme at any time without prior notice. Any changes will not affect buy-back transactions that have already been initiated.7. Liability:7.1. Koin Limited will not be liable for any loss or damage to the silver bars while in transit to our Distribution Centre.7.2. Koin Limited accepts no responsibility for any change in the market price of silver before, during, or after the buy-back process.8. Governing Law:8.1. These terms and conditions are governed by and construed in accordance with the laws of the UK. Any disputes arising out of or in connection with this scheme will be subject to the exclusive jurisdiction of the courts of the UK.

Silver Bar Buy-Back Scheme

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