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The Wessex Mint

<p id="isPasted">We&#x2019;re sorry if your order isn&#x2019;t in perfect condition when it reaches you.&#xA0;</p><p>Please get in touch with our Customer Experience Team and include a few photos of the damaged items or packaging so we can sort things out quickly for you.</p>

We’re sorry if your order isn’t in perfect condition when it reaches you. Please get in touch with our Customer Experience Team and include a few photos of the damaged items or packaging so we can sort things out quickly for you.

What if my order arrives damaged?

Dispatch & Delivery Information

How do The Wessex Mint subscriptions work?

How do I restart my subscription?

How do I pause or skip a subscription delivery?

How do I change the date of my next subscription delivery?

How do I cancel my subscription?

Subscriptions

How quickly will my order be dispatched after I place it?

What happens if my package hasn't arrived?

UK Transit Times & Costs

Europe Transit Times & Costs

USA & Canada Transit Times & Costs

Australia & New Zealand Transit Times & Costs

Hong Kong & China Transit Times & Costs

Rest of the World Transit Times & Costs

Will I have to pay customs fees to recieve my order?

Can I change my order after placing it?

Can I amend an incorrect address?

Can I cancel my order once I've paid?

Amending An Order

How do I return my order from the UK?

How do I return my order from outside of the UK?

What is your Returns Policy?

How can I exchange my order?

Returns & Exchanges

What is Safe.post and how does is work?

How can I track my Safe.Post delivery?

Do I have to pay extra for Safe.Post?

What happens if my item is lost or damaged in transit?

Safe.Post Package Protection

What is pre-order?

Why do you sell on pre-order?

When will I receive my order?

How do I know if an item is on pre-order?

Pre-Order

Returns Policy

Silver Bar Buy-Back Scheme

Policies

Who is The Wessex Mint?

What is the Silver Bar Buy-Back Scheme?

How does The Wessex Mint subscription work, and how do I get the best value?

Why choose The Wessex Mint?

Are The Wessex Mint silver bars real, and why should I collect them?

Can I sell my bars in the future, and what if I change my mind?

About The Wessex Mint

What if my order arrives damaged?Updated a month ago